The Future Automobile Experience: Liberate Us

This summer we were invited to present on user experience at General Motors’ Connected Vehicle Research Symposium. It was very … More

Design and Emotion Behind Automated Objects and No-Touch Environments

Have you ever walked into a public restroom and found yourself waving your hands under the faucet only to realize … More

Shopping Takes Top Views in 2010

Four articles on shopping were the most viewed pages since we went live about three months ago. If you missed … More

14 Transformations Define Future of Shopping In 2020

This article looks beyond today’s innovations to focus on big changes in shopping over the next 5 to 10 years … More

Will Starbucks New Pay-By-Phone Simplify Your Experience?

Starbucks customers can pay for their lattes with cellphones. Will this make checkout easier or lead to app overload by 2012?